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Yes, it is usually true, "You get what you pay for." If you strictly go by who is the cheapest videographer, it is not likely you'll get the best video recording of your wedding.
Ask your videographer questions like:
* How many weddings do you do each year?
* Can I see a DVD of a recent wedding?
* How many cameras will you use?
* Will each camera have an operator, or are they just "locked down?"
* Audio is important to us. Tell me about your wireless mics, and your plan to capture music, readings, officials, and most importantly US.
* Do you push and shove to get in front of people?
* Do you use bright lights which will blind our guests?
* How many DVD copies will you include?
* Do you charge extra to attend the rehearsal?
* Is there an extra cost to videotape us getting ready before hand?
* How many hours of the reception do you tape?
* When will my finished DVDs be ready?
Get things in writing, and be prepared to give a deposit to hold your wedding day.
I was a guest at a wedding recently, and was shocked by what their videographer did/didn't do. First, the young lady only does 6-8 wedding each year. She was so far away from the ceremony, and allowed the still photographer to completely block her view. She only had one camera, and when asked, said she had no idea about wireless microphones. The video of that wedding has to be a disaster.
There is a new thought process that has arisen over the past 5-7 years concerning both photography and video production, both among customers and wannabe photographers/videographers.
The mindset of those who want to get into these fields has become, "If I go to Costco and buy a Digital Rebel or a video camera...I will be a photographer or a videographer." Let me tell you, I own some pens, some very nice ones indeed, but that doesn't make me a writer. I own some nice pots, but I don't consider myself to be a chef.
The mindset of the customer has become, "mehhhh...it's good enough". Many customers shortchange themselves these days by making decisions strictly based on price. Sadly, many will get what they paid for. I hear and see it quite often. So let me say to you that it's better to pay slightly more than you were planning on than to have paid slightly less than you wish you had. We are not always able to fix the bad video that many people bring to us that was shot by their uncle, their friend or by a so-called professional who has only 4 weddings under their belt.
There is also a huge surge in using family and friends to provide services at their wedding. This might be ok, but could also have disastrous consequences. If something goes wrong, the cake poisons everyone, the photos don't come out, etc., that could put a great strain on a friendship. I've seen and heard of friendships ending over just such instances. Also, the friend or family member will NOT be able to enjoy the wedding as a guest if they are working, no matter what you may think. When you're at a wedding, you're either working or enjoying being a guest, there is no in-between. I know, I've done over 2,000 weddings, a handful of those for friends and relatives...which I will NOT do again.
Hire a true professional to both get the quality that you want and to preserve the friend/family relationships that you have. It's worth it!